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Independent Reviews On PlushBeds Mattresses

Here are few of the independent reviews available on Amazon for PlushBeds Botanical Bliss Queen mattress. It has received 4.2 out of 5-stars from Amazon.

  • Brandi Perry – “Don’t let the price scare you. It is by far the best investments I have ever made. I have been struggling with neck and back pain my whole life. I never thought I would find relief in a bed, but that’s what happened. My husband and I couldn’t be happier with the purchase. I would recommend this to anyone.”
  • Hannah – “One of the best things that have happened to me. I have been suffering from back problems for 15 years now. I would start of every morning that would cause migraines and put a damper on my day. I ordered this bed and my quality of life has changed very much. I actually enjoy sleeping and never want to leave my bed. My back no longer hurts and I love how plush and firm this mattress is. I am very much impressed and have recommended it to my sisters who are having back problems like me.”
  • Kim Ireland – “I have a long history of difficulty sleeping or getting comfortable with a bed. Even if it's my expensive therapeutic. I was so amazed how comfortably I slept at my recent visit to family over Thanksgiving. I found out that I could order the same Botanical Bliss via Amazon and had it delivered. Thank you PlushBeds and thank you Amazon for a restful holiday.”

Bad/Negative reviews of PlushBeds Mattress

Overall, there have been positive reviews, but there are still few people who are not happy with PlushBeds Mattress. People claim that the product is very much uncomfortable and that the customer service is quite poor. Majority the of the PlushBeds complaints have been regarding poor customer support.
People report that PlushBeds is not transparent with the 100-night return policy as they charge for the return shipping.
There are complaints available at TrustPilot.com and Better Business Bureau. However, there are no Plush Beds Botanical Bliss Latex Mattress Complaints available so far.
  • Art Panossian – “The customer service is quite deceiving. I saw a big sale on the site that was supposed to end on March 8th. I called the customer service to ask if they could give me a day to decide which mattress I wanted. I was told that if I didn’t make the purchase by midnight, the sale would go away. I put the order before midnight. A few hours later that morning when I went to check the sale was extended till March 12. This is something that should have been disclosed to me as a courtesy and not told to hurry the purchase. This is kind of pressure sales tactic they use. I also looked into online reviews and they make it hard to make returns before they force you to repack the mattress. Anyone who ordered online would know that it is extremely hard to repack. They should at least have it picked it up. Hopefully they will change their ways.”
The company came with a reply on this comment that they would arrange for a pickup and would not charge any restocking fee for round shipping.
  • Major Mikey – “I have been trying to order a king-sized latex mattress from PlushBeds for 3 days now. When you call on the toll free number, I get someone with an attitude and they want only my full name and number. I have no idea who this person is and if they are running a call center or a prison? I have tried online chat program and was assured a manager would call me back that night or the next day. No return call and its been 30+ hours. I am a retired USAF service member and having so much trouble cant imagine what would happen if I had problems with the mattress. In addition, if their sales department is so very busy then obviously they don’t need my business. I find it strange when they post 4.5/5 ratings. Is it fake customers?"
PlushBeds came with a rebuttal that the user had called on a holiday weekend. The company had returned the call to which the user did not reply.
You can read more complaints online.


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